At the “Future of Media” panel in New York, Twitter exec Jack Dorsey said he wants Twitter to be like electricity, e-mail, SMS, or phone . It’s an ambitious goal, and whether Twitter will reach such levels of ubiquity depends on whether its creators have really discovered a new communication channel. “I think Twitter’s a success for us when people stop talking about it,” said Dorsey. Given the amount of coverage Twitter receives right now, it seems almost impossible, but one day it will happen; the question is whether it’ll happen because people have forgotten about Twitter or because it really became commonplace like electricity? Right now, Twitter seems to be moving in the right direction. Instead of overcrowding the service with features, they’ve kept it very simple and let the others do the work. Dorsey seems to agree with this philosophy, claiming they haven’t focused on making money yet because they want to let developers and users shape the service first. Is it possible, however, that people at one point simply stop caring about a 140-character, one-to-many message broadcasting system? Once a communication channel is established, it’s hard to get rid of it; e-mail, for example, is far from perfect, but people are still using it. But

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Twitter Wants to Be Just Like Electricity



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